SmartGrad+ Cloud (5 months)

The SmartGrad+ Cloud course is one of the most popular certification & vocational training course available for a non-technical graduate to start a career in the IT industry. This course imparts in a student the required knowledge & skills required to be successful in the Hardware & Networking industry.

What will I learn?

  • Hardware (PC/Laptop/Server)
  • Smartphone
  • OS (Windows/Linux)
  • MS Office
  • Peripherals
  • E-mail client
  • Other Technologies
  • Participate in hardware and software reviews
  • Maintain inventoty of installed software and hardware
  • Asset tagging
  • Asset migration
  • Work with hardware and software vendors
  • Analyze and make recommendations for hardware and software standardization
  • Ensure desktop computers interconnect seamlessly
  • Document procedures, standards, best practices, configurations, settings, installation sequences and back-out instructions
  • Reporting & Call report
  • Root Cause Analysis (RCA) of repeated calls
  • Coordinate with 3rd Party vendors/OEM for support
  • Customer Support and help desk
  • Support center/Outsourced support center
  • Basics of customer service
  • Call logging
  • ITIL Basics
  • Mail etiquette
  • Develop rapport with customer
  • Escalation matrix
  • Warranty and AMC, spare part standby
  • Cross selling and upselling
  • Employability
  • English Personality Development
  • Networking Essentials
  • Unix and Linux
  • Windows Server 2012 (70-410)
  • CCNA (200-120)
  • CCNA Voice (640-461)
  • Backup and Storage
  • Network Security
  • Ethical Hacking
  • Microsoft Exchange Server 2013 (70-341)
  • Cloud Computing
  • 3D Printer
  • Robotics
  • IOT
download brochure

Benefits to students

Why choose this course

The SmartGrad+ Cloud program is aligned with the needs of the IT Industry and meets international standards of certification to ensure our students receives the optimal training and education as is required for these job profiles.

career prospects

After successful completion of this course you can build your career as Desktop Support Engineer.

STUDENTS REVIEW

Jetking has helped me grow both professionally and personally. The course structure is extremely relevant and focused on practicals which helped me score high in certification. The personality development module has really helped me crack the interview and today I am working in my dream company.

Anoop, IT Operator, Accenture

Jetking has helped me to start my career. I joined Jetking to complete MCSE2000 certification in 2013. After completing the certification, I was placed in Rohan Builders as System Administrator and later moved to Microsense Pvt Ltd as Network Engineer. I thank Jetking for offering me a successful career path.

Harish, Network Engineer, Microsense Pvt Ltd.

After PUC, I started my course with Jetking, a place where average students can gain tremendous knowledge. The Faculty is really supportive and give individual attention. I got placed with FICO with excellent CTC, really appreciate the support Jetking has offered!

Sindhu, Sr. Operation Specialist, McKinsey

FAQs

How will this course be taught?

  • Limited Batch Size of 16-20 students
  • One on One Training
  • 2 hours Theory and 2 hours Practical
  • 2 Hours Technical Theory class – Trainer will train and demonstrate the practicals
  • 2 Hours Hands on Practical – Where students will be performing the practicals themselves and solve the queries in a group discussion in the class or in the next trainer session.
  • Unique SMARTTECH® Training Methodology which consists of various Training Tools like Group Discussion, Mind Maps, Window Pane, Review, Presentations etc.
  • Theory Classes are conducted using interactive e-learning content with rich multimedia features that make learning easy to understand.

How will I be assessed?

  • Jetking uses the following modern assessment systems to assess & certify you,
    • Session wise daily assessment using online techniques
    • Module wise quarterly assessments using online techniques
    • Viva
    • Presentations & Assignments

Teaching Contact Hours

Please walkin to the nearest Jetking centers to know more about the teaching contact hours.

Entry Requirements

The Jetking SmartGrad+ Cloud Program is designed to meet the specific needs of non-technical students who have completed their graduation degree in B.A, B.Com, B.Sc etc

How To Apply

You can fill in the form to the right or simply walk-in to the nearest authorised Jetking learning center to know more about our course. Visit the center locator to locate the nearest center.

Alternatively, you can call us on our TOLL FREE number 1800 209 4010 for any queries.

Our students work at

Our students work at